Frequently Asked Question

Citrix Client Requirements to Access Persimmony ECM
Last Updated 8 months ago

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To access Persimmony ECM, the Citrix client is required on any connecting computer where you would like to scan documents directly into ECM.

This software is free and works on a wide variety of platforms. The software is called “Citrix Receiver” or “Citrix Workspace.” Persimmony supports any version that is also supported by Citrix.

You can view the official list of supported versions from Citrix at their support page here: https://www.citrix.com/support/product-lifecycle/milestones/receiver.html

Recommended Client Versions for Persimmony ECM

The following versions of the Citrix client are recommended, depending on what operating system your county uses.

Windows

Mac

iOS (iPad or iPhone)

To view downloads for additional operating systems (i.e., Linux, Chrome, Android), you may visit this page: https://www.citrix.com/downloads/workspace-app/

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